The ADH Fine Hardware Company (ADH) follows European Union laws as practiced in the UK. ADH will accept, for return or exchange, items in new condition and free from damage. Refunds or exchanged items must be received by the warehouse within 14 days from the receipt of the original order for non-bespoke items only. All products with special finishes are bespoke and non-refundable.
Once the items are received at the Camberley, England warehouse, they will be inspected. You will be notified that ADH has received your returned items. ADH asks please that you pay for the Royal Mail cost of your return to our Camberley, England warehouse, unless goods are damaged or defective.
ADH will repair, replace, reduce the price or give you a refund if goods you bought turn out to be faulty or do not look or work as advertised. You have the right to cancel and return your order within 14 days, for any reason. ADH offers a 2 year guarantee.
Please inform ADH that you want to cancel and return the purchase before sending the goods back to the ADH Camberley fulfilment centre warehouse. If goods you bought are damaged or faulty, ADH will repair or replace them free of charge or give you a price reduction or a full refund. Repair, replacement, price reduction or full refund is at ADH’s discretion, subject to European Union law.
ADH Camberley Fulfilment Centre,
YFE Logistics at Forest Lodge, Minley Road,
Black Water, Camberley, Surrey, England GU17 9LA
44 1252 878370